Last updated: July 23, 2026
1. Introduction
Welcome to CineVibe (“we,” “our,” or “us”), the OTT platform where stories come to reality. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, create an account, subscribe, or stream content such as Prarambh.
By using CineVibe, you agree to the practices described in this policy. If you do not agree, please do not use our services.
2. Information We Collect
We may collect the following categories of information:
- Account information: name, email address, phone number, and password.
- Payment information: billing address and payment method details processed by our payment partners. We do not store full card numbers on our servers in this demo experience.
- Usage data: titles watched, search history, device type, browser, IP address, and approximate location.
- Preferences: language, maturity settings, and marketing opt-ins.
- Communications: messages you send to support@cinevibe.com or through contact forms.
3. How We Use Your Information
We use your information to:
- Provide, personalize, and improve streaming and subscription services
- Process payments, renewals, cancellations, and refunds
- Recommend content and communicate service updates
- Prevent fraud, abuse, and unauthorized access
- Comply with legal obligations and enforce our terms
4. Sharing of Information
We do not sell your personal information. We may share data with:
- Service providers who help with hosting, analytics, customer support, and payment processing
- Legal authorities when required by law or to protect rights and safety
- Business transfers if CineVibe is involved in a merger, acquisition, or asset sale
5. Cookies & Similar Technologies
We use cookies and local storage to keep you signed in, remember preferences, measure performance, and improve the viewing experience. You can control cookies through your browser settings; some features may not work if cookies are disabled.
6. Data Retention & Security
We retain account and billing records for as long as needed to provide the service and meet legal, tax, and dispute-resolution requirements. We use reasonable administrative, technical, and organizational measures to protect your data. No method of transmission over the internet is 100% secure.
7. Children’s Privacy
CineVibe offers family and educational titles such as Prarambh. Accounts should be created by adults. We do not knowingly collect personal information from children under 13 without appropriate parental consent as required by applicable law.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Withdraw consent for marketing communications
- Request a copy of data you provided to us
To exercise these rights, contact us at privacy@cinevibe.com.
9. International Users
If you access CineVibe from outside India, your information may be processed in India or other countries where our service providers operate. We take steps to ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect changes. Continued use of CineVibe after updates means you accept the revised policy.
11. Contact Us
CineVibe Privacy Team
Email: privacy@cinevibe.com
Support: support@cinevibe.com